8a Certified Woman-Owned Small Business

Established in 1991

Human Resources Manager

Tucson, AZ

Job Description

• Work closely with Sector Managers and the management team.
• Work with management to drive key HR related processes.
• Develop, implement and maintain “best in class” HR policies and procedures at Sector level to ensure effective, fair and consistent management of staff throughout the organization is in place.
• Provide advice and guidance on individual employee relations cases, ensuring that these are well managed and meet the requirements of ISS Actions policies and best practice.
• Support the creation of an environment of positive and favorable employee relations where change and business decisions can be introduced constructively and consistently.
• Ensure that all employees are informed and updated by assisting with communications of key operational and cultural initiatives.
• Provide direction and execution of talent implications for organizational success, including: Analyze operational and workforce related metrics to arrive at insights and action plans.
• Ensure strong levels of employee engagement and work to minimize employee turnover.
• Support training across Sectors, including on boarding, performance management, continuous process improvement and other key initiatives.
• Help identify process improvements to gain efficiencies and accuracy.
• Develop/execute sourcing and recruiting plans; build successful candidate profiles, clarify required job skills/competencies and use the best strategies and techniques to build active and passive talent pipeline.
• Build strong relationships with sector leadership and Project Management to understand current hiring needs, priorities and trends.
• Assist in development and measurement of recruiting metrics.
• Proactively network and establish effective working relationships, must pursue conscious cost-containment efforts in recruiting, continually seek new sourcing options, and develop creative approaches to delivering qualified candidates to internal clients.


a. Possess a bachelor’s degree from an accredited university (an associate degree with three or more years of extra relevant experience may be substituted for a bachelor’s degree) and, b. Have at least two years or more of documented experience in a field related to law, social work, detention, corrections, or similar occupational area; and ( a minimum of five years of experience is required when an associate’s degree with three or more years of relevant experience is substituted for a bachelor’s degree) and, c. Demonstrate management and supervisory experience applicable to the goals and objectives of this requirement and appropriate for a similar program environment.